Kg 99 Terms & Conditions — Essential reading for members

Kg 99 is an online gaming and Sports Betting platform designed for users in Bangladesh. By using this platform, you confirm that you have read and agreed to these Terms & Conditions in full.

Kg 99 reserves the right to amend these Terms & Conditions at any time. Any changes will be notified on the platform, along with the date of the latest update. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

These Terms & Conditions are governed by the applicable laws of Bangladesh. kg 99's services are intended solely for personal entertainment. Use of the platform for commercial purposes or professional match-fixing is strictly prohibited.

• Kg 99 operates as a registered and licensed platform in Bangladesh.
• These Terms & Conditions are available in both Bengali and English. In the event of a conflict, the Bengali version shall take precedence.
• All content, logos, trademarks, and software on kg 99 are protected under intellectual property law.
• No part of the platform may be copied, distributed, or used for commercial purposes without prior authorization.

To register an account with kg 99, you must meet the following requirements. Failure to comply may result in your account not being created, or being closed at a later stage.

• Age: You must be at least 18 years old to register on kg 99. kg 99 may request supporting documents to verify your age at any time.
• One account: Only one account is permitted per person, household, IP address, or device. If multiple accounts are found, all of them will be closed and any funds held may be forfeited.
• Accurate Information: You must provide your correct name, mobile number, and date of birth at registration. Inaccurate details will cause issues during account verification and may result in withdrawal holds.
• Identity verification (KYC): KYC verification is mandatory before withdrawals or for transactions above a certain threshold. You may be required to submit a copy of your National ID or passport.
• Single use: Your account is for your personal use only. Sharing it with or allowing others to access your account is strictly prohibited.

After registration, kg 99 reserves the right to verify your information. Some services may be temporarily restricted during the verification process.

Kg 99 supports fast, hassle-free payments through Bangladesh's leading mobile banking services. All financial transactions are secured with SSL encryption.

Deposit rules:

• Minimum deposit: ৳300 (three hundred BDT).
• Instant deposits are available via bKash, Nagad, and Rocket.
• Deposited funds are typically credited to your account within 5 minutes.
• No additional charges apply to deposits; however, your mobile banking provider's own transaction fees may apply.
• If a deposit fails for any reason, contact support immediately — and make sure to save your transaction reference number.

Withdrawal Rules:

• Minimum withdrawal: ৳500 (five hundred BDT).
• Withdrawals will only be processed to the same number used to make the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• Members can withdraw a maximum of ৳1,00,000 (one lakh BDT) per day.
• If a transaction appears suspicious, kg 99 may temporarily suspend a withdrawal and launch an investigation.

All transaction records are stored in your account history. In the event of any dispute, these records will be used as evidence.

Kg 99 regularly offers a variety of bonuses and promotions for both new and existing members. The following terms apply to the use of these bonuses.

• Welcome bonus: New members receive a welcome bonus on their first deposit. To withdraw this bonus, you must meet the specified wagering requirement (typically 5x–10x).
• Reload Bonus: Weekly or monthly reload bonuses are available for regular members. Wagering requirements apply.
• Cashback: If a cashback offer applies to a specific game or period, it is credited directly to your account and generally carries no wagering requirements.
• Referral Bonus: Refer a friend and both of you will receive a bonus — activated once your referred friend completes their first deposit.
• Tournament bonus: Special events and tournaments offer exclusive prizes for winners.

Any misuse of bonuses — such as claiming bonuses through multiple accounts or attempting to withdraw bonuses in violation of the rules — will result in forfeiture of all bonuses and may lead to account suspension.

Kg 99 offers a wide range of gaming options including Sports Betting, live betting, casino, and virtual games. The following rules apply to all betting activities.

• Bet confirmation: A bet is considered accepted once you receive a confirmation. Any bet without a confirmation is not valid.
• Odds Changes: The odds displayed at the time of placing a bet are final. Any odds changes after the bet is placed will not affect your wager.
• Event Cancellation: If a match or event is cancelled, the stake for that bet will be refunded. Specific rules apply to events that have already started.
• Incorrect Odds: If incorrect odds are displayed due to a technical error, kg 99 reserves the right to void the affected bets.
• Maximum Bet Limit: Each game and event has a maximum bet limit in place. Bets exceeding this limit will not be accepted.
• Multiple bets on the same event: Placing contradictory bets on both sides of the same event is prohibited. If detected, those bets will be voided.

Delays in live betting may occur due to network issues. kg 99 accepts no liability in such circumstances. However, if you are affected by a technical problem, please contact support — we will investigate the matter fairly.

Kg 99 places the highest priority on protecting your personal information and financial data. Our full Privacy Policy here Available.

• Password Security: Keep your account password strictly confidential. No kg 99 staff member will ever ask for your password.
• Two-Factor Authentication (2FA): We recommend keeping 2FA enabled for enhanced account security.
• Data Collection: kg 99 only collects information necessary to provide its services and does not sell it to third parties.
• Cookies: We use cookies to enhance your experience. By using the platform, you consent to our use of cookies.

Kg 99 believes gaming is a form of entertainment — not a source of income or livelihood. We want every member to enjoy gaming in a healthy, responsible way.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Betting Limits: You can also set your own limits on betting in the same way.
• Self-Exclusion: You can self-exclude from the platform for a set period whenever you feel the need.
• Reality Check: You will receive periodic reminders showing how long you have been playing.

To learn more about responsible gaming, visit our Responsible Gaming View page.

Kg 99 may suspend or permanently close an account without notice for any of the following reasons:

• Any breach of these Terms & Conditions.
• Creating or operating multiple accounts.
• Registering with false or inaccurate information.
• Bonus abuse or any fraudulent activity.
• Suspicion of money laundering or other illegal financial activity.
• Use of an account by a minor.
• Abusive or threatening behaviour toward other members or kg 99 staff.

If your account held legitimate funds before it was closed, those funds will be returned once the investigation is complete — unless they are found to be connected to fraudulent activity.

If you disagree with a decision made by kg 99, please follow the process outlined below:

1. Contact support: Start by describing your issue to our 24/7 support team. You can typically expect an initial response within 24 hours.
2. Formal Complaint: If your issue is not resolved through support, send a detailed written description to support@kg99-baji.com.
3. Investigation & Decision: kg 99 will complete its investigation and communicate a decision within 7 business days. Complex cases may take longer.
4. Final decision: The decision of kg 99's investigation committee shall be considered final.

During any dispute, keep records of all transactions, screenshots, and relevant information — these will serve as evidence to support your claim.

Kg 99 may update these Terms & Conditions, in part or in full, at any time. The following policy applies to any such changes:

• At least 7 days' notice will be given before any significant changes take effect.
• Notification of changes will be sent via email, SMS, or a pop-up on the platform.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account at any time.

The date of the most recent update will always be shown on this page. Contact support if you require a previous version.

For any questions regarding these terms and conditions, please contact us: support@kg99-baji.com