Kg 99 Privacy Policy — Your Data, Our Responsibility

Kg 99 is a trusted online gaming and Sports Betting platform in Bangladesh. We understand that when you use our services, your personal information comes into our care. Protecting that information and ensuring it is used responsibly is our primary commitment.

This Privacy Policy ("Policy") explains what types of data kg 99 collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties. It also clearly outlines both your rights and our obligations.

Our Privacy Policy is built in accordance with Bangladesh's data protection laws and international best practices. Registering and using kg 99's services constitutes your acceptance of this policy.

If anything in this policy is unclear, our Bengali support team is always ready to help. We want every member to use kg 99 with complete confidence and transparency.

Kg 99 only collects information that is necessary to provide its services, maintain security, and meet legal obligations. Collecting unnecessary data goes against our principles.

Kg 99 does not collect sensitive information beyond the above — such as religion, political views, or medical details. Only essential information is required at registration; everything else is optional.

Collected information is used only for specific, legitimate purposes. kg 99 uses your data for the following reasons:

• Account Management: To support registration, login, KYC verification, and account security.
• Payment Processing: To process deposits and withdrawals and resolve any transaction issues.
• Service Improvement: Usage data is analyzed to personalize your gaming experience and inform the development of new features.
• Fraud Prevention: To detect suspicious activity and prevent the creation of multiple accounts.
• Customer Support: To resolve your complaints and inquiries.
• Promotions: To send you bonus and promotional notifications with your consent.
• Legal Obligations: To provide data in response to lawful requests from government authorities.
• Responsible Gaming: To identify problematic gaming patterns and provide support to members.

Your data is never sold or rented to advertisers or third parties. kg 99 only uses the minimum information necessary for each specific purpose.

Kg 99 shares your data with third parties only in very limited circumstances and strictly for legitimate purposes. Your data is not shared outside of the following situations:

• Payment Providers: Only the minimum necessary data is shared with mobile banking services such as bKash, Nagad, and Rocket to process transactions. Each of these providers maintains their own privacy policy.
• Technology Service Providers: Server hosting, data analytics, and game software companies all operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.
• Law Enforcement Agencies: We provide required information when we receive a lawful order from a Bangladeshi court or government authority.
• Anti-Money Laundering: Reporting suspicious transactions at the direction of the Financial Intelligence Unit is a legal obligation.

Kg 99 uses cookies and similar technologies on its website and app to ensure a smooth browsing experience and keep the platform running at its best.

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security — the platform will not function without them.
• Functional Cookies: Used to remember your preferences, such as language or layout settings.
• Analytics Cookies: To understand which pages are most visited by members. This data is collected in anonymized form.
• Security Cookies: Used to detect suspicious activity within the same session.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features. If you have any questions about cookies, please contact support.

Kg 99 uses industry-leading technology to keep your data secure. Our security framework consists of the following layers:

• 256-bit SSL/TLS Encryption: All data transmitted through the website and app is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security during login and withdrawals.
• Firewall & DDoS Protection: Advanced network security to protect against external attacks.
• Regular Security Audits: Regular penetration tests are conducted by independent third-party security firms.
• Data Minimization: Only the information necessary to deliver the service is collected and stored.
• Encrypted Database: All data stored on our servers is kept in encrypted form.
• Restricted Access: Only authorized personnel have access to specific data.

That said, no online platform can guarantee 100% security. In the event of a data breach, kg 99 will notify affected members as quickly as possible and take all necessary steps.

Every kg 99 member has the following rights over their personal data. To exercise these rights, please contact us at support@kg99-baji.com.

After receiving a rights request, kg 99 will typically respond within 30 days. If any data cannot be deleted due to legal requirements, you will be notified.

Kg 99 does not serve anyone under the age of 18. We do not knowingly collect information from minors. Age is verified at registration, and additional documentation may be requested in suspicious cases.

• If any minor's data is found in our system, it will be deleted immediately upon detection.
• If a parent or guardian discovers that their child is using kg 99, please contact us immediately — we will take prompt action.
• To promote responsible gaming, kg 99 recommends the use of parental control tools.

Kg 99 does not retain your data longer than necessary. Retention periods by data type are outlined below:

Once the retention period expires, data is securely deleted or anonymized. If we are legally required to retain certain data for longer, we will notify you.

Kg 99 may update this Privacy Policy as needed. If significant changes are made:

• You will be informed at least 7 days before any changes take effect, via email or app notification.
• The date of the latest update to this page will always be displayed here.
• Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated terms.
• If you do not agree to the updated policy, you will have the option to close your account.

Minor changes — such as spelling corrections or clarifications — may not be separately announced. We recommend checking this page regularly to stay up to date.

For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please contact us:

• Email: support@kg99-baji.com
• Support Hours: Daily from 9:00 AM to 11:00 PM (Bangladesh Standard Time)
• Language: Support available in both Bengali and English

We typically respond within 24 to 48 business hours. For urgent privacy matters, include "Privacy Request" in the subject line of your email — this helps us process it faster.